Our orders are dispatched by courier for safe signed for delivery, unless it is faster to get your order to you via Auspost or you are unable to provide a street address for delivery.
You will receive an email when your order is leaves here. This email will contain a tracking number and a link which will enable you to track the progress of your delivery.
Your order will usually be delivered on time, although delays may occasionally occur. Factors beyond our control may impact delivery times and these may include unforeseen impacts caused by our delivery partners, weather disturbances and system failures. Desiderate carries no liability in these cases and strongly recommends that orders are placed as early as possible if they are required by a specific date.
Orders placed between Monday and Friday by 2pm AEST will be shipped within 1 - 2 business days. Orders placed on weekends and public holidays will be processed and shipped two business days later.