SHIPPING
We also offer signed-for security for $2.95 on top of any of these options.
Auspost dispatches our orders.
INTERNATIONAL ORDERS: Desiderate isn't responsible for any additional taxes and customs charges that are requested during the shipment of your order. You'll receive and email when your order is dispatched, this will contain a tracking number and a link which will enable you to track the progress of your delivery. If an order is refused at country of delivery and returned to us, shipping is payable again for re-delivery and any refund will not include shipping.
Your order will usually be delivered on time, although delays occasionally occur. Factors beyond our control may impact delivery times, and these may include unforeseen impacts caused by our delivery partners, weather disturbances and system failures. Desiderate carries no liability in these cases and strongly recommends that orders be placed as early as possible if they are required by a specific date.
We know that once you've ordered, you want your goodies fast and dispatch within 24 hours on business days.
Orders received before 9 AM are dispatched on that same business day - Apart from during busy sale times and Monday's when we have a backlog of weekend orders and can't always guarantee this, so it may leave on Tuesday.
International Shipping
Desiderate isn't responsible for any additional taxes and customs charges that are requested during the shipment of your order. You'll receive and email when your order is dispatched, this will contain a tracking number and a link which will enable you to track the progress of your delivery.
We do not offer refunds for shipping costs.
If an order is refused by a customer due to custom fees, the parcel will be held for two weeks and then be abandoned if these fees are not paid in this time.
Desiderate is not responsible for the handling of an abandoned order.